🔹 How long does my order take?

All miniatures are printed to order.

Typical production time:
👉 20–30 business days

Orders are fulfilled in the order they are received.
During high demand periods, processing may take slightly longer.

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Can I buy both STL files and printed miniatures?

Yes—but they are offered separately.

• Printed miniatures → available here

• STL files → available through Skylark Minis

👉 Purchasing a printed miniature does not include the STL file

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🔹 Do the miniatures come painted?

No. Miniatures are shipped unpainted unless otherwise stated.

Painted versions may be available through TnT Studios.

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🔹 What material are the miniatures made from?

Miniatures are printed using high-quality resin designed for detail and durability.

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🔹 What scale are the miniatures?

Scale refers to the proportions, not exact height.

• Truescale: realistic proportions

• Heroic scale: exaggerated features for tabletop visibility

👉 Heroic models will appear larger and bulkier than truescale models at the same scale.

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🔹 Can I request a specific size or scale?

Yes. If you need a specific size or adjustment, reach out before ordering.

We can often accommodate custom scaling requests.

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🔹 Can I cancel or change my order?

Orders are processed quickly due to print-on-demand production.

👉 Once production has started, orders cannot be canceled.

If you need to make a change, contact us as soon as possible and we’ll do our best to help.

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🔹 What if my miniature arrives damaged or incorrect?

If there is an issue with your order:

👉 Contact us with photos of the problem

We will work with you to resolve it, including replacements if necessary.

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🔹 Do you offer refunds or returns?

Because items are made to order:

👉 Returns are not typically accepted

However, we will resolve any issues related to damage or errors.

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🔹 Why does shipping take longer than other stores?

Every miniature is:

• printed to order

• cleaned and cured

• quality checked

👉 This ensures better quality, but requires production time.

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🔹 Do you sell adult or NSFW miniatures?

Yes. Some creators offer adult-oriented content.

👉 These items are clearly separated and intended for 18+ customers only

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🔹 Do you sell fan-inspired miniatures?

Yes. Some models are inspired designs, not official licensed products.

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🔹 How do I contact you?

You can reach out anytime through:

👉 Contact page
👉 Order messages

We aim to respond as quickly as possible.

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